Welcome to Teleka Taxi's Privacy Policy. This document outlines how we collect, use, and protect your personal information when you use our taxi booking services.

1. Information We Collect

When you use our services, we collect the following types of information:

• Personal Information:
  • Name
  • Email address
  • WhatsApp number
  • Pick-up and destination locations
• Usage Information:
  • Service type selected (Airport Transfer, City Ride, Business Travel)
  • Booking dates and times
  • Trip details and preferences

2. How We Use Your Information

We use your information for the following purposes:

• Processing your taxi bookings and providing transportation services
• Communicating with you about your bookings via WhatsApp, phone, or email
• Calculating accurate fare estimates based on your journey details
• Improving our services and customer experience
• Sending important updates about your bookings or our services

3. Information Sharing

We share your information only with:

• Our assigned drivers (only necessary trip details)
• Payment processors (if applicable)
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, or disclosure. This includes:

• Secure storage of personal data
• Limited access to personal information by authorized personnel only
• Regular security assessments and updates

5. Your Rights

You have the right to:

• Access your personal information
• Request corrections to your data
• Request deletion of your information
• Opt-out of marketing communications

6. Location Services

Our service uses Google Maps for location-based services, including:

• Address autocomplete
• Route calculation
• Distance and fare estimation

7. Cookies and Similar Technologies

We use cookies to remember your preferences and improve our services. This includes storing recent locations and booking preferences.

Effective Date: November 8, 2025